Privacy

At Rupa Vira’s Catering Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website, online forms, catering orders, and communication channels including SMS.

1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Contact information (email address, phone number, mailing address)
  • Event and catering details (event type, date, location, guest count)
  • Dietary preferences and restrictions
  • Payment and billing details (collected securely via third-party processors)
  • Communication preferences, including SMS consent and opt-in data

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill catering orders
  • Communicate with you regarding your event or order
  • Send promotional emails, special offers, and updates (if opted-in)
  • Send SMS notifications related to your order or marketing (if opted-in)
  • Improve our services and customer experience

3. SMS Privacy

Phone numbers collected as part of our SMS opt-in process will not be shared with third parties or affiliate companies for marketing purposes. Your consent and phone number are used exclusively for communications from Rupa Vira’s Catering Services. We value your privacy and strictly limit access to your SMS data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share necessary data with:

  • Trusted service providers and payment processors (for order fulfillment)
  • Event staff and delivery partners (as required for your event)
  • Legal authorities if required to comply with applicable laws

5. Data Security

We use industry-standard security practices to protect your personal information. While no method of data transmission is 100% secure, we strive to protect your data to the best of our ability.

6. Your Choices

  • You may unsubscribe from marketing emails at any time using the “unsubscribe” link.
  • You may opt out of SMS communications by replying STOP to any message.
  • You may request access to or deletion of your personal data by contacting us directly.

7. Changes to This Policy

We may update this policy as needed. Any changes will be reflected with a new effective date on our website.

8. Contact Us

Email: privacy @ rupavira.com / Phone: 703-994-4955

SMS Terms and Conditions

By providing your phone number and opting in to receive text messages from Rupa Vira’s Catering Services, you agree to the following:

The Terms of Service related to SMS communication must be included in the privacy policy or as a stand-alone document. Note: If the customer has a Terms and Conditions page, this information should be included there, not in the privacy policy. The document must include the following:

1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If consent has been given to receive text messages from Rupa Vira’s Catering Services, LLC, messages may be received related to the following (provide specific examples):
Appointment reminders
Follow-up messages
Billing inquiries
Example: “Hello, this is a reminder of your upcoming appointment. Reply STOP to opt out of SMS messaging at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 20 SMS messages per week may be received related to [appointments/billing, etc.].
Example:
“Message frequency may vary. You may receive up to 20 SMS messages per week regarding your appointments or account status.”

4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
Opt-in to receive SMS messages from Rupa Vira’s Catering Services, LLC can be done in the following ways:
By submitting an online form

6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at contact @ RupaVira.com
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.

8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary.