Privacy

At Rupa Vira’s Catering Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with us through our website, online forms, catering orders, and communication channels including SMS.

1. Information We Collect

We may collect the following types of personal information:

  • Full name
  • Contact information (email address, phone number, mailing address)
  • Event and catering details (event type, date, location, guest count)
  • Dietary preferences and restrictions
  • Payment and billing details (collected securely via third-party processors)
  • Communication preferences, including SMS consent and opt-in data

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill catering orders
  • Communicate with you regarding your event or order
  • Send promotional emails, special offers, and updates (if opted-in)
  • Send SMS notifications related to your order or marketing (if opted-in)
  • Improve our services and customer experience

3. SMS Privacy

Phone numbers collected as part of our SMS opt-in process will not be shared with third parties or affiliate companies for marketing purposes. Your consent and phone number are used exclusively for communications from Rupa Vira’s Catering Services. We value your privacy and strictly limit access to your SMS data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We only share necessary data with:

  • Trusted service providers and payment processors (for order fulfillment)
  • Event staff and delivery partners (as required for your event)
  • Legal authorities if required to comply with applicable laws

5. Data Security

We use industry-standard security practices to protect your personal information. While no method of data transmission is 100% secure, we strive to protect your data to the best of our ability.

6. Your Choices

  • You may unsubscribe from marketing emails at any time using the “unsubscribe” link.
  • You may opt out of SMS communications by replying STOP to any message.
  • You may request access to or deletion of your personal data by contacting us directly.

7. Changes to This Policy

We may update this policy as needed. Any changes will be reflected with a new effective date on our website.

8. Contact Us

Email: privacy @ rupavira.com / Phone: 703-994-4955

SMS Terms and Conditions

By providing your phone number and opting in to receive text messages from Rupa Vira’s Catering Services, you agree to the following:

1. SMS Program Description

We may send SMS messages for:

  • Order confirmations and updates
  • Event reminders and important notifications
  • Limited-time promotions, offers, and specials (if opted-in)

2. Message Frequency

Frequency will vary based on your interactions and preferences. On average, you may receive 1–4 messages per month.

3. Consent and Data Use

Your phone number and SMS opt-in information will not be shared with any third party or affiliate company for marketing purposes. All data collected through the SMS consent process is used solely for communication from Rupa Vira’s Catering Services.

4. Opt-Out and Help

  • To opt out at any time, reply STOP to any SMS.
  • For assistance, reply HELP or contact us at [Insert Email or Phone Number].

5. Message & Data Rates

Standard message and data rates may apply based on your mobile carrier plan. Rupa Vira’s Catering Services is not responsible for carrier charges.

6. Carrier Disclaimer

Delivery of SMS messages is subject to carrier availability and cannot be guaranteed.